> The tribunal acknowledged AI was improving access to justice for applicants with genuine, meritorious claims "who might otherwise have been deterred".

It's good the tribunal acknowledges we can't all necessarily afford the costs you may incur in those initial discussions with a lawyer. While there are pro-bono lawyers they have to make sure they're taking the cases with the best prospects for success so they don't go out of business themselves.

> "Most community members are aware of this kind of property of AI now where it has a kind of sycophantic tendency … and may in fact encourage people to believe that there are legs in a claim they're making when that may not in fact be the case."

It'll be interesting to see how the AI providers are going to balance the need for models to be engaging enough to keep the tokens flowing but not so engaging they give bad advice to encourage continued conversations.