If this area of research interests you, look into Thompsons "Designing Responsibility: The Problem of Many Hands in Complex Organizations" from 2017 or Bovens ur-werk "The Quest for Responsibility" from 1998.

Diffusion of moral responsibility in complex organizations is not a new observation.

The Wikipedia article leans a bit too much on the psychology and not on the organizational design / decision architecture, but is still a good entry point:

https://en.wikipedia.org/wiki/Diffusion_of_responsibility