The flip side is: I have an Audioguide app with reams of fancy of AI features. Even a basic non-AI one is we use GPS in the background to auto-trigger when you approach certain checkpoints on your tour, and we don't want you staring or constantly manually fiddling with the phone when you're on a tour in a neighborhood. This is all stuff just not possible with the web app
I get it, "I'm just traveling, why do I need to download an app which will be useless when I'm done traveling". Just delete it then, takes two steps!
Our reviews between our Web App and iOS app are like 2 sigma apart. Un-intuitively, our web app users are out fiddling with the app 2-3x more than our iOS app.