Our models of reality are incomplete. See this very nice Stephen Hawking lecture where he says as such
https://www.hawking.org.uk/in-words/lectures/godel-and-the-e...
People have thought they were nearly complete at least for 500 years, probably longer.
When you choose a specific model to represent the brain you are asserting you’ve accounted for everything that generates consciousness (=the lights are on, experiences qualia). This means you’ve solved the hard problem. The hard problem is debated constantly though.
In my view there is absolutely no reason to think a description of reality can be equal to reality. There are probably (in my view that is) aspects of reality, like first person internal experience, that fundamentally can not be described with third party linguistic / symbolic / representational devices.