The reason this is such a big deal is precisely because it's not a sketchy product. For people who are using their FDM printers for more than just minifigs from thingiverse there's no proper alternative to Bambu. Their hardware and software is significantly ahead of the competition.
If you want to print engineering-grade plastics reliably and accurately you are going to need a Bambu device, or drop 5 figures on a commercial machine. Those are the alternatives. Very few other firms offer consistent, accurate, high temperature printing - and the few that do, don't have the software to manage vibrations, flow control and thousands of other parameters well enough to get consistent hiqh quality results.
Some examples: Prusa have the One+, and good software management. But the "heated chamber" is actually just a fan attached to the underside of the bed, which means that the chamber temperature is not consistent across the volume, leading to poor quality products. There's a few niche devices from people like Qidi, but they don't have the build and software quality to get reliable, repeatable results.
Overall if you're trying to solve actual problems with your FDM device, rather than messing around as a hobby you need a tool that just works, and that can handle materials like PA12, PET and PC. Bambu are really the only sensible choice for this. Yes, I'd be far far happier if the software was really FOSS (the encrypted non-user-readable logs enrage me!), but overall it's a tool not a hobby. I don't have a sensible alternative.