Speaking as someone who has worked at multiple companies all the way from IC to team lead and even up to senior manager with a global team:
Almost every job at every level has some version of "ok, what's the flowchart for this". People assume this is for tech jobs but they would be surprised that it's true for managerial roles as well.
e.g. you have a poor performer then you run through this checklist:
1. is it an issue with the work being given?
2. is it an issue with another co-worker?
3. are they having a family issue?
4. it's a family issue, see if you can get details
5. oh, it's a sick parent? then implement the sick parent policy e.g. more flexible work hours, reduced work load, check in with them weekly till things improve etc
Where the human part comes in is where you have some combination of the below:
- event no one at the company has seen before
- the above requires discussions amongst humans to figure out
- those humans have to talk to other humans outside the company
examples at two levels might be (both for hurricane Sandy):
a. SREs have to deal with datacenters that don't have diesel
b. HR has to deal with critical employees that have houses that were swept away
I guess an AI could propose solutions to the above but it's a human that would actually make them happen (plus humans are more resilient to power outages).