The ROÍ will be happening any day now, we promise. Please hire more McKinsey consultants who say they’re AI experts.
I kid of course - their recommendations on management of technical teams are fly-in, fly-out out of context garbage in my experience. Usually results in poor but justified decisions from senior leaders that happen in cycles of 3-5 years.
You have to recognize that a vast majority of enterprises fall in the category of "Dumb IT". To them, IT is a cost-center and overhead as their main line of business is something else. And, they look up to the likes of McKinsey for wisdom.
I get that these companies (airlines, widgets, whatever) don’t see IT as a thing that generates revenue, but it’s like having electricity or running water. You don’t think about it much, but if you don’t have it, you’re fucked.