> out of 130 dms sent, 15 pointed to a conversion.
> From a former ecom guy's lens this is insane
Why do these otherwise very smart people always seem to draw these kind of shortsighted conclusions? It seems pretty obvious to me on the surface that this "works" because it's new. As soon as it becomes common place people will see that channel of communication as a source of coercion/marketing and start to ignore it. Aside from the fact that he seems to be drawing massive conclusions about the viability of a business based on extremely little data here, it seems really naive to not consider in his calculations the long term effects of essentially ruining the value of the channel that you are exploiting to get those numbers in the first place.