They are the perfect example of a Black Swan. Quote Taleb (Black Swan, p.xxii): "... in spite of its outlier status, human nature makes us concoct explanations for its occurence after the fact, making it explainable and predictable", which is exectly what she is doing. And, one page later on 9/11: "had the risk been easily conceivable on September 10, it would not have happened".
He is not advocating abandoning risk management, he is in favour of risk management that doesn't need us to predict the future, as it is harder to reliably estimate the likeliness of very unlikely events.
Concerning the second example of earthquake risk and nuclear power plants: That, again, is a post-hoc rationalization. Everybody knew that earthquakes were a risk factor for NPP and was planning accordingly. They were just not planning for a Tsunami this size, as it was very, very unlikely. So including higher error margins for earthquakes next time is nice but not enough. Taleb on this: http://www.valuewalk.com/2011/03/nassim-taleb-black-swans/
Consider the aviation industry: After an accident, they find the root cause and eliminate it. It is now something expected, and can be directly dealt with. But also try to improve the system (e.g. via training) to be more robust towards all the root causes the didn't anticipate.