Bending Spoons' entire business model is buying businesses that are failing/non-profitable despite having customers. Is it much of a surprise that the first thing they do is to massively increase pricing to make RoI?
Bending Spoons business model is less buying failing businesses and more buying runouts; ending ongoing investment in them / shifting to maintenance; and and hiking prices to grab as much cash as possible. It's Broadcom's business model (see vmware) just pointed at b2c or software in the smb not enterprise category.