Private Equity destroys everything.
I have a house and have been with every small/medium local landscape company in town, finally settled on a landscape company that was bought by private equity.
The pricing is about the same, but they actually do a good job, the employees are nice, and they answer the phone. You don't have to beg them to come do work and hunt them down, and they can usually come out pretty quick.
SaaS is the perfect model for software that's permanently being worked on.
Yes, because they were conditioned to do so by rent seeking companies.
I remember fondly the time when computing was build on common interfaces and open formats. A abusive software supplier would be fired and replaced.
Now we have closed platforms and enshitification.
Find use case, find stakeholders, wrangle stakeholders, build application with tokens, manage it in a non profit, coop, or similar model. License it in a way that prevents capture by commercial interests. Private equity (or rather, capital driven operating models in general) cannot enshittify what they cannot capture. If models continue to improve, this cycle can accelerate if generating "good code" continues to become more efficient and less resource intensive over time.
TLDR Building an anti-enshittification software factory.
Some people won't like AI no matter what, but it's hard to argue with results that clearly benefit the public good and empower the little guy vs. public equity or the megacorp.
I believe this is a very flawed way of thinking that misunderstands why companies actually pay for software services. What you have described is essentially to hire an AI to provide the service. Our current LLM-based systems are not capable of this and probably won't be with the currently used technology. Software services is not the code. The code is frankly the least important part.
I think you are mistaken. You still need to pay someone to host the service, but that someone can be a non profit or coop who operates the open source software for you. For example, Karakeep is open source (https://github.com/karakeep-app/karakeep/) but I pay monthly for it so I don't have to maintain an instance. At any time, I can dump my data, startup the open source software elsewhere, and I'm off to the races. Another example is OpenTofu and OpenBao (part of the Linux Foundation) replacing Hashicorp's Terraform and Vault commercial offerings, if your org has the appetite to operate those open source infrastructure offerings.
If the code is open source, I/we can pay anyone willing to run it to run it, either as an individual or a corporation. I can incorporate a non profit or B Corp to run it. The code belongs to anyone, not an entity to be passed around for future potential cashflows by squeezing the customers who require the software it has ownership of. Certainly, maintenance of the subject software and its operation will still require resources and people, but those consuming the software have the control instead of a for profit entity.
Organize software starting with the most profitable and start building with the software factory. For profit software industry margin is software consumer and user opportunity. Someone will still need to operate the open source outputs of this process, that is the economic opportunity. It is no longer "Who will build this?" The question is now "Who will operate this open code for me?"
(i have both worked as an early employee at a SaaS startup and currently have a budget for buying software and SaaS products in the context of risk management and cybersecurity, and also am encouraged by my org to build solutions using AI whenever potentially more advantageous than purchasing a product or SaaS solution, so I am very familiar with this topic)
Edit: Similar vibes to https://huddleup.substack.com/p/the-savannah-bananas-just-co... | https://x.com/JoePompliano/status/2085007330748383441
> The Savannah Bananas spent hundreds of thousands of dollars building their own secondary ticketing platform.
> No fees, every user is verified, tickets can only be sold for face value
> In just 5 months, it's already saved fans $13.69M.
Custom built in-house solutions are much less complex, while being higher quality. You can make it do EXACTLY what you need, instead of spending unbelievable amounts of time doing configuration wrangling to get it to almost work.
It doesn't work for every software, but when it works, it works.
Oracle has joined the chat :) (and them joining the chat is an additional clause to the initial contract, billed at 300% hourly rate, with a minimum block of 900 man-hours)
Rose colored glasses much? We've never had the environment you're describing.
Do you recall the 00's and '10s? It was cluttered with closed systems that had ridiculously high costs to move away from. Look at Oracle, or 15-20 year dominance of MS Outlook and Exchange that was so difficult for many customers to deal with it forced the creation of the hosted exchange business model. Heck, go back another decade and look at Novell and WordPerfect.
We've always had closed platforms, and we've always had alternatives. Some businesses choose between them based on priorities that don't align with yours...
Raise prices 1500% and you'll find out that you were way underpriced, you'll create an opportunity for a competitor, etc.
This isn't cancer medication we're talking about here, it's some dumb SAAS product.
Edit: Appreciate the haters as always but can somebody please explain what they believe a company should be forced to do?