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If it's an emergency, you should call 911, or your country's equivalent. If that is not appropriate, then it's not an emergency.

> Hello 911, our auth service is down following a malformed config deployment.

"Emergency" is not the same as "emergency services".

as i've gotten older, i've realized that an auth service being down does not fit my definition of emergency.

which is the point the parent commenter was making, if im not mistaken.

You're making my point exactly. Auth service being down is not an emergency.