It would be a mistake to judge AI based on the performance of one of its strongest pushers and promoters? Interesting take.
“The future is here it’s just not evenly distributed”, and that applies inside companies too.
Hard to actually judge without being in the room and knowing the team that owns the incident. And as other said, it’s pretty common IME to have a root cause but slow roll communication of it until remediation has more confidence.
It's very easy to hold any service provider responsible for their own words and deeds that no one else demanded nor commanded (selling themselves to MS, moving onto Azure, copilot stuffed into everything, the architectural garbage that is gh actions). It's very easy to judge when most of their difficulties are self-inflicted.
You excuse and understand the exception, not the norm.
It's just really weak "AI bad" snark.