If you are required to use a Microsoft tool is Azure DevOps now a better choice? Our Azure hosted instance rarely (if ever) has had an outage that effects our ability to work.
https://azure.microsoft.com/en-us/updates?filters=%5B%22Azur...
That's not necessarily a bad thing for stability, but long-term I would not be surprised if it gets EOL-ed, or radically shrunk to just a basic Git mirroring service.
Discussion about it going ELO has been around since 2020-ish. But that is a worry i agree.
I get the feeling there is a long tail of old-school corps (migrated from the TFS days) that will keep the lights on. And for some orgs you just need "good enough" CI/CD pipelines that are reliable.
Maybe I'm a weirdo, but i find the kanban/sprint board pretty usable as well.