I would also be interested in what you use AI for. Is it marketing? bureaucracy?
Marketing definitely. My food truck side is relatively high volume and it manages my kitchen and warehouse side, basically generating all of the instructions my employees follow, managing and updating my PoSes, creating signage assets for specials, etc.
Reels/posts production and managing ad spend.
Here’s a fun one. I switched payroll providers after several years and suddenly my unemployment insurance rate went from 0.8% to 12.75% which is borderline debilitating to me. I knew something was wrong but not what and I work a lot of hours and calling the state takes forever and is usually unhelpful.
ChatGPT figured out that it was a penalty rate and dug in for me. Turns out because I’m seasonal and have no payroll for one quarter of every year, Gusto did not file a quarterly wage report, so even though I owed nothing I was delinquent. Gotta love government, it’s the only place where you can be delinquent for $0.
ChatGPT filed the report and requested a retroactive re-rate, which they granted. I’m sure I would have figured this out eventually but it would have taken hours, or $5 in tokens.
Would you say ChatGPT does everything you need today or do you still see some gaps? i.e. things you think it should be able to do but currently doesn’t, or things that still take too much effort on your part to setup chatgpt to do it.
The AI is good enough to do a lot of tasks but the tooling just isn’t caught up to it yet.
I’d say it’s freed up ten hours a week of my time. And that’ll only improve.
But, I think I’m on the black on it already after just a few months of heavy use. For instance I just tell it to book my dumpsters, bathrooms, sanitation crew, and security for X event. It goes and pulls event details, looks through my email to see who I get those from, and emails them relevant details, with no prompting.
Another good example: we launched a really fancy hot cocoa concept last fall that was a hit and I wanted to try to go to all of the local pumpkin patches in October and Christmas tree farms after Thanksgiving to serve when they have big crowds.
I asked it to contact all of the ones in my area and it sent out 70 emails and I booked several spots. It made me a nice database so I can see who followed up and who I need to reach out to again, etc. and it just gets those from my inbox.
Hours of my time saved with simple prompts. So while some things take awhile to pay off, some are instant.