We've seen this pattern before several times.. I hope they are listening and address this publicly.
I'm not sure what is going on, some users report it works fine or great, others report the degradation. I've experienced both at times, and it's been such a different experience it has made me wonder if there isn't some sort of hidden A/B test or model router in the background silently downgrading requests at times.
Also, regarding the subsidized access to models, in my opinion, the frontier companies owe it to society to continue it. After mining the public content of all of humanity, I personally feel it is a service they owe the public in return.. not that my feeling of this counts for anything though.