This is rare but does suggest a possible effect where users realize this over time and switch.
Part of it is just not wanting those apps to invade the rest of my life. I know I can turn off notifications and things, but for some weird reason it helps me stay a bit more detached from social media when I'm forced to rely on the site.
The other part is privacy. I don't want the Facebook app on my phone. I don't want to have to worry about what permissions it wants and whether I've unchecked the right things. Using the web is easier for me in that respect.
If that's really a common view, we really did lose the plot.
Users genuinely prefer native apps. People don’t seem to have any problem accepting this when you compare things like Electron to desktop apps. It matters even more on resource-constrained mobile devices.
We literally built the apps because people wanted them. The whole reason the App Store exists is because when Steve Jobs told everybody that to build iPhone apps you should build web apps, people revolted and demanded native apps. The preference for native apps over web apps predates the App Store.
The “why are you making me use an app” backlash will come eventually and nobody will be saying “people want apps” anymore.
Same applies to every other social media web sites I use, and yes I need to click away the banner that regularly asks to install the native app, which would anyway be Electron for mobile.
I blame TechCrunch for creating a website that I can’t read but yea fair criticism I didn’t read the article.
I didn’t question GP i asked if they knew why web users aren’t counted.
Do they explain in the article why they would only count mobile users as MAU?
Since they're apparently tracking mobile app MAUs as a KPI, expect this to change.