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Yes, I've worked with people who have run into issues with "security" solutions like ZScaler. I have tried it with some APIs (like GitHub) and it does work. Not to say it will work in your case.

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I was just interested how it works, because above it was sold as “it works”, when in reality, “it works*”.

Isn't it that way with most software? "It works", except when it doesn't.

There is a difference between bugs/failures, and false advertisement. The solution used here has well known shortcomings.

All SSL/TLS interception has the shortcoming. In other contexts, that’s a good thing, when certificate pinning works, I mean.

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