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if wrong documentation is produced, buyers have the right to dispute / return the equipment for a preset period of time. we get the sellers to certify the verifications they upload.

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I'm not saying this is bad, or any worse than other marketplaces, but essentially a direct contract would typically have these 'protections' too. How do you enforce 'you can get a refund in xx days if you're unhappy'? Are you holding the funds in escrow for that period of time or is this a direct buyer<>seller contract term that you have no way of enforcing on behalf of the buyer?

The terms are defined in the sales agreements on the platform. Both parties abide by the terms throughout the transaction. We do not release any payment to the sellers until the buyer certifies that they have done the inspection and they are satisfied with the purchase. Throughout the settlement steps, we ask for evidence from both parties.

Contract is essentially pre-defined on the platform, and the parties need to agree with it to trade on Stoa. Establishes mutual trust among both parties.

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