When "no healthy upstream" isn't about the upstream you think

This is something during production issues I have a really difficult time sometimes communicating to peers. "Our services are timing out, we're seeing high latency, increase all resources!" is the knee jerk response, but sometimes, and even often, if the underlying cause of the degradation is something like, a database locking up, increasing workers and giving them more firepower might just make the situation even worse. It happens a lot more than you would think.

> My disability is not a tragedy of biology. It is a failure of infrastructure.

Everybody is different. Tall, short, strong, week, two legs, one leg, short sighted or blind. So it makes a lot of sense to point (as a mistake) that our infrastructure favors one type over the others.

> the "Checkout" button is labeled "Button_Graphic_v2_Final"

This is a very good point.

Painful to read.