Did you try contacting them and asking them about it?
> A question about this situation to their support email resulted in assignment of a ticket number, followed by silence.
It's annoying, but it's not the end of the world.
I don't even really know what I'd do with QMK if I could use it. This is the first keyboard I've owned that was advertised to support QMK and I was kind of hoping to learn more about the kinds of clever things that can (and cannot) be done with it; I'm not sure what I'm missing out on here.
Oh, my apologies, I missed that line.
> I don't even really know what I'd do with QMK if I could use it. This is the first keyboard I've owned that was advertised to support QMK and I was kind of hoping to learn more about the kinds of clever things that can (and cannot) be done with it; I'm not sure what I'm missing out on here.
I felt the same way before I started using it. Once you start though, you'll start thinking of ways to tweak it for your own workflow and pretty soon you won't be able to go without it.
If I may ask: What's good about it for your use?
There's quite a lot that can be done in there including some mouse functions.
After some thought, I think I'd want QMK for weirder stuff.
Maybe steal a few pins for a rotary encoder that sticks out of the side and acts as a volume knob (I really like having physical knobs for volume).
Or RGB dumb stuff: Of the built-in RGB modes, I like "heatmap" the best. Areas of the keyboard light up with progressively-warmer colors as I type, and I think that's both fun and non-distracting.
It's an HE keyboard, so it knows the linear position of all of the keys with decent resolution. If it's got enough grunt to spare, it can calculate the velocity and end-travel point of each keypress.
So lazy typing can light up with a nice cool blue-ish heatmap, and faster-but-relaxed typing can eventually progress all the way through orange and red. It does this right now with its existing mode.
But with velocity and travel added as inputs: Furious, hard, high-velocity typing that really bottoms out the keys could start off being really red straight away, even if few keys have been pressed.
Or key repeat rates: If I want any random key to repeat Really Fast or Really Slow right now, maybe that can be made to be very dynamic thing thing by pressing that key harder or softer, or even vary throughout a single keypress by looking at the key's linear position. (Maybe I should patent that one. You read it here first, Mr. Patent Examiner.)