From personal experience I have reported gross treats by senior leadership to an HR rep who was shocked about hearing their HR employee evals being suppressed by only allowing score between 8-10 in a 1-10 score. The HR rep confirmed it personally that it was happening and a few months later appeared on the other side of the desk with the leadership as they fired me for budget reasons.
What I did was to build my own grass field(started company with my team) and it has been fucking great. We made a better product and made enough of a name of ourselves, that while I lost the battle that time with the former leadership, I fought long enough to see them all lose their jobs.
As a CEO myself now, I choose not to have an HR rep and try to do better for my people.
Also this is in EU so as a warning to others,like me then, who thought HR in the US could do this but not here.
Do they also go around repeating the sky is blue?
>>It was always a saying with Joe that there was a sucker born every minute, and all through his business career he acted on that basis, and generally found a good crop of them
The people within HR may be friendly, they've probably got friends :). It can be a very people-oriented role. But they are incapable of being your friend when you're interacting with them in their role as representative for the company.
I greatly appreciate my employer's HR folk, they're really lovely, very good at their jobs, and want to help. But if I have to have a formal meeting with them, I would definitely bring along my union rep.
Edit: which also means you're not wrong, if you've got claims that trigger damage control then HR are even less your friend.
My first manager job I was very naive, I went to HR to get help with directs. It was a bad idea, it put me and my direct at risk... never again.
The sad truth is that the managers who actually care and want to solve problems for people (personal and technical) usually get the wrong end of the HR stick first.
My question was not about if it is true or not, but why people like saying it so much.
Through multitudes of anecdotes, this group often apparently holds that conflict could be solved by going around someone, their supervisor, say, and invoking HR as if they had authority over the situation and would obviously correct the injustice. Having misplayed their hand, they end up feeling victimized through organizational discipline or firing and abandoned by the would-be savior HR. With the moral injury now upon them, they tell everyone this warning as if it were a great lie to be exposed.
Our bosses tend to be the primary relationship to manage in organizations. Just the way power works, and it mostly poses a problem when one party doesn't realize it and thinks relationships are optional.
HR is a tool. They have helped me with tons of things, but there are things they aren't good for.