The prompts were, predictably, really bad. Broken English, sentence fragments, vague requests, lack of context. Yet somehow, the users always got the answer they were looking for. It might have taken a few extra turns with questions from the model, but the end result was the same.
It's humbling, but a flowery, carefully crafted prompt is at best slightly more efficient than a "CAN A DOG BE EATIN SUN FLOWER SEED?" peasant prompt.