Hacker News Reader

Comment by ano-ther | Hacker News Reader

Good to see more developments in this space. I quite like this service, which is a little further than Hetzner and has several models to choose from: https://www.infomaniak.com/en/hosting/ai-services

View on HN

Important note on Infomaniak's offering - when they first launched it, I gave it a try but despite claims that it's OpenAI API compatible, even basic things like sending a base64 encoded image were broken. I reached out to their support, who replied with (verbatim): "Unfortunately, we do not provide support for our AI Service, as the solution is highly unmanaged and uses our API."

"highly unmanaged" didn't fill me with confidence, and "uses our API" is a very weird reason to give for not offering support. I wrote off ever using them for anything beyond email after that reply.

Interesting, didn’t know about them! Weird model selection though, no glm or deepseek?

Infomaniak is such a shitty company, I had to use them on a previous job I worked at and dealing with them was awful.

That makes it sound like dealing with Hetzner is easy. Is the case?

Depends on your mindset. If you are an Engineer that does not need hand-holding and you accept terse answers from support with the gratitude to the human on the other side, then go for it.

You will at least not need months of training and tough exams to be an expert in Hetzner Cloud. It is simple, but that's the point.

I mostly use Hetzner baremetal servers and not cloud, but the support there is in my experience very competent, but also VERY german and direct. I can imagine if youre neither german or super technical that this can be intimidating or considered unfriendly

Being slightly on the spectrum, I find Hetzner's "VERY german and direct" support perfect.

I only have a couple of VPS plans with them, but my experience is good.

I highly agree. I once registered a domain through them that happened to be my last name but coincidentally also the name of a company. They restricted me from using the domain and never refunded me the yearly fee for it (citing trademark reasons, although under Swiss trademark law, someones legal name is not a trademark violation, especially as it was just my personal website and I wasn't working on a competing product/service). Only weeks later someone else successfully registered it without such issues.

Worse even, in my account panel I still had control over the e-mail service of the domain, so there was most definitely a pretty bad security critical bug there.

lurus.ai and cortecs.ai are worth a try too!

Reply on news.ycombinator.com