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It’s crazy how much these companies invest in their models but when it comes to UX they do fuckall

UX is still very hard for any startup because top talent almost never work on UX.

I’m sure they can hire a whole team of world-class UX folks and it will pay for itself

What are these "top talent" usually talented at, then?

(I'm not talking about OpenAI/Anthropic at this point, but maybe a <10 people startup.)