I love google products (and I'm not worried about my email for a second), but their explanation is really bad:

"The problem with Google Mail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better."

It sounds like something an airline might say after bumping you to another flight!

http://www.google.com/appsstatus#hl=en&v=issue&ts=13...

EDIT: Thanks @mpeg for pointing out that this is a different outage. Still yucky copy though.