Are you speaking from experience or simply making things up? I know a fair number of former AWS engineers and managers. None of them think like this.
The other factor to add here is that, with some exceptions, the whole company feels like a Rube Goldberg machine and very few people care about what happens outside their cog (because they’re not incentivized to do so).
Every once in a while (~1:12) you get one that sounds like a Mormon missionary praising how its not that way and AWS is perfect.
The strange thing is that I only come across those missionaries online and never in person (although I did go to a AWS event once [never again] and met a bunch of them, so seemingly they are actually real, to my surprise).
I got put on Focus because my "contributions were not coming through" to leadership.
The point was not that their opinion is suspect, the point was that they are former because people who care about the customer get fired and/or that everyone who cared is former, so nobody who is left cares.
Or in my case, actively ignore any and all recruiting from that sesspool.