This reads an awful lot like post-how justification of poor business practices.

It’s got a bit of”uhhmm actually, poor management and high turnover is good actually” vibes, which is then (over)extended to a kind of carte-Blanche justification of “why using kms and having no idea of what’s going on” is good-and-desireable.

Which is like, certainly a take, and I can think of at least one “technical skills hating” exec from a past life who’d read this and foam at the mouth to feel justified in their decisions to try and throw all engineering practices out with the proverbial bath water.