They randomly withheld £20k from a business I was involved with for no stated reason and no direct means to talk to a human about it. It took months to resolve.
And as for their actual website...
PayPal isn't a bank. They're a processor. People run afoul when they keep large amounts in their processor account instead of doing free nightly sweeps. They also run into trouble when they do weird things - like new accounts receiving large funds from international sources, etc. PayPal (and all processors) are required to investigate those instances until you have an established relationship with them - and they'll temporarily hold the suspicious funds while that happens. Business accounts have predictable, established patterns.
99% of the horror stories you hear fall into one of these categories, or both: 1) New Account 2) Unusual Account Activity
PayPal processed millions in annual payments for my previous company, without any issues.
Bird law in this country is not governed by reason.
If only there was a regulatory framework to turn that into an extremely simple court case, and to also punish attempts of PayPal to ban users who stand up for access to their money.
If they’re a near-monopoly they shouldn’t be allowed to set their own rules.
It's always funny when people say these big companies can't provide a good service because that "wouldn't scale" as if their ability to scale is a god given right and not something that should be pushed back on itself.