How do they not truly care about helping? Also what sunk cost? What does that mean?
How do they not truly care about helping? Also what sunk cost? What does that mean?
To be as explicit as possible: whether disclosing this publicly actually did more good then harm is not that clear cut. Even if accounting for all the second order effects.
Regardless, as a business you'd still be compelled to publish, because you've already poured resources into this research, there's still a chance to gain something, and there is enough plausible deniability about your true priorities.
But yeah, this security company only prodded, what, once or twice a month for 7 months? I mean, if they really truly cared, they would have found the CISO's home address, broken into their house, painted the reproduction steps on the inside of their front door (to avoid accidental disclosure), created a few "beginner friendly" repos with a git.exe that DDoS's their auth servers, got a job as a night cleaner in their offices, waited for one of the developers to leave their machine unlocked then fixed the vuln themselves.
It's just another capitalistic money grab, them posting their security concerns. Ugh.