Has AI yet been a serious problem?
One previous attempt at AI was "expert systems", and while the term fell out of use it's functionally about the same as basically all modern business systems, and doing that wrong led to a lot of people being prosecuted for crimes they didn't commit: https://en.wikipedia.org/wiki/British_Post_Office_scandal
If you insist on learning systems, all AB testing counts, and from that we get meta making their products into hyper-stimuli for vulnerable teens: https://finance.yahoo.com/markets/stocks/articles/meta-meta-...
Even without that lawsuit, there have been various concerns that "the algorithm" (of Twitter/X, FB, Instagram, YouTube, Google, everyone) has propagandising biases that damage society. I don't know how to sift fact from politicking with that.
Sounds like corporations can have bad motivations, and can make bad software - no AI required.
"it's functionally about the same as basically all modern business systems"
All AI *is software*; and by the old definition of AI, almost all modern software *is AI*.
Besides what kind of slippery slope argument is this? All software is AI, so if you do harm with software, AI is a harmful technology? Seems like a not very helpful model of the world.