1) On giving too much away…
Remember, Google Apps started with 200 free users, later reduced it to 100, then to 50, then to 10 and now to zero.
http://techcrunch.com/2009/01/23/google-puts-the-squeeze-on-...
At 200 free users, there was no room for a new entrant in the market. I am glad that didn't last long.
2) On Charging too low...
Back when they launched it, $50/user/year was extremely aggressive pricing. Vendors were charging $50/month. May be Google is realizing they were charging too low. I now see an additional plan with $10/user/month option (which didn't exist earlier).
Disclaimer: I work for Zoho, competition to Google Apps.