> cut costs, jack up prices, and milk remaining users for as much cash as possible for as long as possible.
Don't forget "slash the workforce, ensuring that the product will get worse over time".
Don't forget "slash the workforce, ensuring that the product will get worse over time".
Not commenting on Bending Spoons. But in general, a company built to grow is overprovisioned for one being put into maintenance mode. If you're growing, sure, let the designers change the UI every release. If you're trying not to lose customers, don't do that. Which means you don't need a crack team of in-house designers.
Usually not. It's emotionally difficult. And knowing what you need and don't need to cut (versus transition or aggregate with your conglomerate's administrative layer) is its own expertise. If you had that, you wouldn't need Bending Spoons or whomever.