Correct. I've paid for Tidal for a decade because I just like the peace of mind that it's closer to the original recording. I'm sure it's mostly placebo, but I like it.
I opened a support ticket but they never responded. After that it was difficult to take their lossless claims seriously when the labels were providing such garbage source material. Their whole value prop was totally hollowed out.
I don't know whether the labels still impose such horrible practices, but I largely gave up on streaming services after that experience and now focus on keeping good digital archives of my physical library.