If that is not soul crushing I would not know what is.
- explained back to me the original request I had filed with details
- assumed the request was about something it was not
- didn’t reply to my question
- had no actionable element whatsoever
- repeated all of the above twice with different words.
This is a senior person running a marketing agency. The absurdity here is that I have a high cost per hour that falls back onto our shared client. Who I will now have to brief about how I spent about 2 hours due to this comms back and forth and deciphering LLM-novels on a problem that could have been solved in a 30min slot if the agency only took 5 minutes to read, understand and use their brain. The added time was for me to basically go back to my comms, understand if I had communicated poorly (I asked a non-tech third party: they got it in 3 minutes), and reassess everything twice. Result: two hours to do something that amounted to changing a link behavior.
"Look at all the traditional signals of thought, quality, or attention that it inserted, which being totally counterfeit have actually become strictly counterproductive--at least to anybody who has to actually use it!"