At least I know what kind of hand gesture they will get first :)
They asked for feedback after I canceled the login, I gave very candid feedback in a form.
Then they asked if I would give an interview.
You know why I wanted to log in? To claim a $7 refund.
They ended up mailing it.
I also make sure they never owe me. Otherwise I get delayed money, ID thieves have another reason to target me, thieves might actually get it, and the IRS might not give it. And the last thing happened to me once with a large refund, for a year, because of a pure logistics error on their end that took me a ton of effort to get them to fix, and it was kinda related to ID. Identity situation is much cleaner if I just pay the IRS.
(this is from the Netherlands where you can use digID [0] to sign into government services and ID-bound 3rd parties like insurance, mortgages, pensions etc)
The internet is dead.
I closed and walked away from a long standing account with HSBC when they introduced a requirement in their app for me to have Google Keyboard installed and active as my primary keyboard rather than my own one that I knew wouldn't send my keypresses to Google.
Sometimes all we need is the final push from them declining your business unless you jump through their hoops to agree that it's not worth your time.