I have had bad experience with neuralwatt GLM 5.2. Seems like they may be using quantized version of the model.
We definitely don't have any intention to obfuscate and in fact we actually try and provide more data than any other provider out there about both an individual request, as well as the fleet behavior. Since we tend to focus directly on our energy pricing and optimizing that the issue is likely where the ROI lies on energy optimization versus token optimization (totally correlated but we have other levers to reduce energy while keeping token counts the same).