No he was not. He went straight to his credit card and they took his side.
I had no chance of appealing because Paypal would not disclose the Credit Card issuer contact info to me so that I could contact them directly
I had no chance of appealing because Paypal would not disclose the Credit Card issuer contact info to me so that I could contact them directly
Either way, a bummer of a story. I've had my own issues with eBay and rarely check there except for infrequently needed (cheap) odds and ends. I hope it works out.
Took his side as far as the chargeback, OK, I can see that. It's not very encouraging, but I can see it.
But took his side as far as keeping the item and getting his money back? That I don't see at all. How is that possible? And how would PayPal, and eBay for that matter, not expect a return?
But to not even raise the question of a return at all? That doesn't make sense to me.
Even if the buyer sent back the original item, the seller could always claim that he received just a brick.
It's all just borked, pretty scary selling any one of items on ebay once you realise this :-(