A lot of companies are creating AI assistants which take otherwise deterministic processes and makes them nondeterministic.
For example, I work in financial services and deal with a lot of data vendors. One of the big ones very recently added a chatbot to their UI, which on the second question I asked, provided entirely incorrect numerical but with confidence and 3-decimal place precision.
So the chatbot makes it "easier" to ask things, because you don't need to know which tab in the UI to use / or code to write in their scripting interface / or function to call in their Excel interface / or parameters to pass to get the correct answer.
Unfortunately the chatbot also may completely mistranslate your question, call the wrong function/pass wrong parameters and feed you back nonsense confidently.
Who is this helping?