I have a question: How does connecting agent to db directly work in case of multi tenant system? There is a high chance that agent can snoop into multiple tenants and mess up the responses
In my client's business, the idea of having all their customer knowledge contained in one global scope is a fantasy, not a fear.
I suppose if you were granting access to users outside the business that this could become a concern, but I haven't encountered anyone who is interested in that yet.