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Comment by Kesseki | Hacker News Reader

To be clear, “Degraded Performance” means just that, not “down.” Let’s Encrypt’s issuance is mostly working fine.

I see you are unfamiliar with status page-ese. “Degraded performance” is a term which means some form of “the entire datacenter is probably on fire”.

Although I only post here personally, I work for Let’s Encrypt.

Let them know that they're having an outage. If their monitors aren't telling them so, they might need to host them off-site.

Let's Encrypt is operating normally. If you're having trouble, please post the details on the community forum so that folks can help you out. There is external monitoring in place.

Thanks you for your work!

It would be better to say this upfront. I am not blaming you in any way but this would prevent responses such as the parent's (hopefully).

I thought it meant "electricity has ceased to be a physical phenomenon in the general vicinity of our servers"

A common confusion; this interpretation only applies to OVH.

ref: https://www.reuters.com/article/world/millions-of-websites-o...

That would a Microsoft'ese, "Some regions are encountering issues" => "The entire world is down, but our status page is working"

I also see that fitting into the corporate language of Gaslightese.

I have tried many times to renew my certs and have had 0 successes throughout today. It seems to be 100% degraded to me.

That’s unexpected. Please post details on the “Help” topic of the Let’s Encrypt community forum so that folks can take a look.

They claim "Degraded Performance", but 400 and 500 error responses is a non fully working service and not a performance that is just "less good".

> Some clients may encounter 400 and 500 error responses.

What % of requests succeeded vs failed? How many certificates were issued during the outage vs the average? That might actually clear things up

Reply on news.ycombinator.com