That is, going to town halls, writing senators, and running for office are all standard parts of the system people are complaining about. And they are offering the complaints, largely, as stand in complaints for whole hosts of problems that they actually think are there.
So, agreed, few are willing to ignore their general nebulous complaints and get into the system to work with it. They dream that there will be some magic shift of everything away from their complaints.
My only twist is I think this is ok, as long as people stay grounded in the rest of their life. It is perfectly fine to dream. Is mostly fine to complain. No need to dirty the water where people are getting things done, though.