- do NOT buy an e-bike with custom parts, no matter how "cool" it is!
I bought a CowBoy years ago and honestly, it was great. Until it wasn't. Inexorably, it does not matter how good the parts are, how well designed it is, wear and tear WILL create problems. You WILL need to replace parts. If nobody but the company making the bike sell them you will get in trouble. It's the same with the App, if it's not open source relying on standard AND with existing, not upcoming, GadgetBrige support they will stop supporting your bike and brick it.
Please, pretty please, as consumers who expect to keep on maintaining your bike over years, ASK your repair shop what THEY think is a good bike to fix. Not what is a good bike to ride.
PS: I now ride a Fixie because screw CowBoy and all those e-bike startups who believe they are the new Apple. They aren't and I was the one paying for their delusion.