Starlink's AI customer service agent confidently gave me incorrect information about shipping time estimates. It would have been better to have no answer at all than to have a broken promise.
I’m not affiliated with Starlink nor trying to defend them, but I would argue the shipping estimate comes from a black box and is totally unrelated to the AI agent. My shipping estimate in the app said expected to ship between June 22 and July 2, but it’s actually arriving tomorrow. I’m happy with it in my case, it I could understand if coming outside of the window (either early or late) is frustrating.
Exactly. Not Starlink, but Tesla, their stupid non AI allocation tracker said my model X would be ready in a month for about 13 straight months (Early Model X plaid allocation)