Naivety Helped Me Learn Rails
jstorimer.com
jstorimer.com
One thing that I'm really thankful for at my current job is that the developers also handle support tickets and when I first started I was assigned the point on the help desk. I knew that I would be doing some support going into the job and wasn't too thrilled about it, but from doing the support I learned so much about the product and why things are the way they are in the code. I feel that I learned all of this not only faster than if I was to just look at the code myself, but it was also easier. On top of that, I was able to find out what kinds of problems our customers were having which could lead feature development.