New York Magazine had an interesting article recently: Is Urban Loneliness a Myth? http://nymag.com/news/features/52450/
I think the big difference here is that it's just so in your face, how much of a bubble everyone keeps around them when dealing with strangers and casual acquaintances, but also how warm people can be when they let someone in. It's harder than I expected to hear people laughing loudly with each other on the subway, or to walk past crowded restaurants in the cold, even when you just came from that situation yourself.