> While fact investigation continues, BAM’s current state of its investigation has uncovered significant evidence of gross negligence in how the store was previously operated by the prior owner

Verbal diarrhea. Excessive passive tense and vagueries to dilute blame (who is the "prior" owner here - Johnson or the woman before they've been trying to scapegoat?) and to top it off multiple grammatical errors in a single sentence.

I can't believe they would let this draft hit the website in its current form this in the midst of what could be an existential crisis for there company.