What company upgrades their windows PCs? They give them exactly as shipped. IT department is not wasting time swapping out RAM or SSDs. And they certainly are not upgrading them over time. You just replace the entire PC if you go to 'swap' it.
Probably helps the IT center folks are actually employees of Dell and this service is part of the deal Boeing has with Dell. Lots of big companies have similar deals with their hardware vendors.
Why would you even want a SSD or memory upgrade? By the time you’re out of memory, the cpu upgrade is typically worth it.
Not necessarily. Sometimes the default laptop sizing comes with a standard usage in mind but more space and ram is justified for other roles. Sure you could have different laptop models but if you are fine with just more ram and disk space why not?
I think part of the problem is all our laptops have smart card slots on them, and that limits the available options.