How do you know they didn't read the contract and know exactly what would be required of them?
Just because it's in the contract doesn't mean you can't complain if it's a stupid waste of time.
Just because it's in the contract doesn't mean you can't complain if it's a stupid waste of time.
For a start they would be better of complaining to their MP instead of ranting about it on the internet. At least there is a remote chance their MP is in a position to do something about it.
Writing about it there is a lot more likely to have a positive result than writing to his MP.
Complain on blog: several letters to MPs of different districts, all of whom can now say that their constituents are writing to them and complaining about the same thing.
I don’t know the inner workings of Parliament but this is pretty basic for any remotely democratic government system. One person who cares a lot is less valuable than a lot of people who only care a little.