The historical automation story seems to be that technology replaces workers, and those workers typically end up taking lower-paying jobs:
"replacing workers with technology “explains 50 to 70%” of the increase in inequality from 1980 to about 2016."
https://www.technologyreview.com/2023/02/21/1067563/automati...
They point out a disappointing aspect of some technologies (self-checkout), which seems to be that not only are workers displaced, but customers also experience degraded service (probably without a new benefit such as a discount for using self-checkout.)